Terms of Use

1. Who we are

These Terms of Use govern access to and use of the services offered by Salutho (CNPJ registered in Brazil), a healthtech company headquartered at R. João Planincheck, 1444, sala 07, Jaraguá do Sul/SC, Brazil, CEP 89.252-275, through the SaluGestor platform and its modules Salu 1000 Days and SaluEdu .

By accessing or using SaluGestor, you agree to these Terms. If you do not agree, please do not use the platform.

2. Account registration

To use SaluGestor, you must register with accurate, current and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

Account sharing between different professionals is not permitted. Administrators and front desk staff may use the platform within the permissions granted by the responsible professional.

3. Permitted use

SaluGestor is intended exclusively for the management of health clinics, medical offices and life sciences education institutions. Use for illegal purposes or in violation of applicable regulations, including Brazilian Federal Council of Medicine (CFM) standards and LGPD (Brazilian General Data Protection Law, Law 13,709/2018), is prohibited.

4. Payment and billing

Plans are billed monthly via bank slip (boleto), sent to the responsible party's registered email. A NFSe (Brazilian electronic service invoice) is issued each billing cycle. The standard contract term is 12 months.

Add-on modules and features (AI Transcription, AI Summary, Salu 1000 Days, SaluEdu, extra WhatsApp credits, additional storage) are billed separately and transparently, as described on the Plans page.

5. Cancellation and data portability

Cancellation terms and data export procedures are defined in the commercial contract signed between the parties. Upon termination, Salutho provides structured data export within the agreed period and deletes copies from its infrastructure after the legal EHR retention period.

6. Intellectual property

All platform content, features, source code and brand elements are the exclusive property of Salutho. Patient and clinical data entered into the platform belong to the contracting clinic (data controller).

7. Limitation of liability

Salutho is not liable for indirect, incidental or consequential damages arising from use of the platform. The AI features assist the healthcare professional and do not replace clinical judgment. The professional is always responsible for the final content of the EHR and prescriptions.

8. Modifications

Salutho may update these Terms with prior notice to registered users. Continued use of the platform after notification constitutes acceptance of the changes.

9. Governing law and jurisdiction

These Terms are governed by Brazilian law. Any disputes shall be resolved in the courts of Jaraguá do Sul, Santa Catarina, Brazil, with the parties waiving any other jurisdiction, however privileged.

10. Contact

For questions about these Terms: [email protected] or via our contact page . For data protection matters: [email protected] .